Within moments of filing each Ticket a (probably automated) response was sent back that the Ticket was closed and I should try all the steps that I had already outlined. Moments. Not time enough to read the Ticket let alone look at my account. So I reopened each Ticket, pointing out (politely) the inadequacies of Customer Service at Linden Lab, repeating what I had done to solve the problem myself, and demanding someone actually read the Ticket.
Fast forward a couple days since the initial problem. No responses. With starting a major sim remodeling and my Second Life 7th Birthday build underway I decided to rely on a 3rd party viewer rather than risk losing more stuff. Bam. All my stuff was there! I logged out and tried my alts. Their stuff was back. Then I tried the official viewers again. Gone. Back to a different 3rd party viewer. Back.
Today I started closing the tickets, still not having received a response and posted this in the comments of each:
I beg The Lab. Don't ignore tickets. Treat your Premium customers better (I've talked quite a few friends into Premium accounts just so they have a stronger say when problems happen). And, for everyone's sakes, fix the bugs in the v2.o viewer. I'm tired of finding new ones.